Frequently Asked Questions
Dear participants, we have tried here (without claiming to be complete) to compile the most important questions about the event. This collection will be constantly updated. Should any questions remain unanswered, please do not hesitate to contact us: firstname.lastname@example.org
After the Conference
Q When and where can we find the presented contributions?
A The conference version of the presented short papers can be downloaded from the live event page since the beginning of the conference (access only for conference participants). The proceedings (when finished) will be available on the TWR Network website (www.twrnetwork.org)
The recordings of the presentations (if available) are currently being processed and are expected to be available on the live event page as of mid of October. A message will be sent to inform you about the availability.
If provided by the keynote speakers, you will also find their contributions as well as the results of the roundtables on the Live-Event page.
Q Is it also possible to receive the slides of the presentations?
A In view of the more meaningful short papers and video recordings, the conference team does not collect and/or make the presenters’ slides available. However, the authors will be able to upload the slides as PDF (< 8 MB) in the designated areas on the discord server. Alternatively, interested parties can request them directly from the authors via Discord-Direct Message.
Q What is the 'Discord Server'? How do I get access?
A Discord is an online service for instant messaging, chat, voice conferences and video conferences, which is particularly suitable for the exchange of information between closed groups and their members (here the conference participants). Messaging can be in group / topic rooms (1:n) as well as as direct messages (1:1). Technically, Discord can be used as a web application or with proprietary client software on all common operating systems. Access requires an invitation by the conference team. If you did not receive this invitation link, please send us a short e-mail message.
Q Why should I still use Discord after the conference?
A On the TWR2020-Discord-Server many participants have already posted comments as well as content (e.g. conference pictures, links) during the conference and can still do so thereafter the. The posted content is and will remain available to all conference participants, and thus also represents a documentation that can be expanded by the participants.
Physical & Virtual Participation
Q Where exactly does the conference take place?
A The conference is hybrid.
Q Is it still possible to register? And if yes, how?
A Registration is possible until September 18 th, 9 am, given availability. Go to the registration website and click on “Register here!”. You will be forwarded to the Converia registration page. Here click “Register as attendee”. Payment is easiest, quickest and cheapest with credit card (no additional credit card fee will be applied).
Q Is there anything specific to consider when participating PHYSICALLY?
A At the end of the registration process (at https://express.converia.de/frontend/index.php?folder_id=3224), you can choose the form (physically or virtually) of events’ participation. Here, you can also communicate preferences or allergies so that this can be considered for the food orders (in case of physical participation).
Q I have been registered already and communicated that I would like to attend at least some events PHYSICALLY, but have not yet chosen which. How can I do that?
A Please login to the registration page with your registration password. Klick on the ‘book other offers’ button (see below). Check the packages shown: Packages greyed out or not shown are already booked by you (see your previous booking receipt) and cannot be changed. Others can still be booked (based on availability). Go through the page until the ‘package’ at the end of the site. Here, you can communicate your final choices regarding physical or virtual participation for all events. These clarifications go at no cost. Yet, please be aware that some events shown here need to be booked separately before.
Q I thought I would attend physically but needed to change my plans. How can I do that?
A Please login to the registration page with your registration password. Klick on the ‘book other offers’ button (see below) and scroll down to the very end. Here, you can communicate your final choices regarding physical or virtual participation for all events. These clarifications go at no cost (as done until Sept 15 th).
Q I would like to participate at one or more of the pre- and after-conference events. If I already expressed my interest during registration, do I need to do anything else?
A When already having expressed interest, it is not possible to update or renew this booking.
Q How does the virtual participation work?
A You log into the Website (registration information will be sent by email to registered participants) and from this ‘entrance hall’ enter the different (virtual) rooms. We will predominantly use Zoom. For more detailed information see here.
ATTENTION: Your Converia registration / login details are NOT the login data for the LiveEvent page. To login into the LiveEvent-page you have been sent a separate email. If you do not find this mail, have a look in your spam folders. You'll most likely find it there.
Q How will we network informally?
A We plan to use Discord. More information you will find as soon as possible here and at the participants information website.
Q Who will be at the conference?
A A participants’ list can be found here.
Q I will present at one of the regular paper sessions. How will this work? What do I need to consider?
A General information to the presentations can be found here.
Q I have not too much experience with academic presentation and would be happy about advice. Can you help?
A You can find general instructions about structure, content, etc. As well as design tips here.
Q Which technology requirements will I need? Can you provide further instructions for virtual presentations, especially setting, slides creation, pictures/graphs, video, and audio?
A For this, you’ll find instructions, guides, hints, and tips on the virtual participation page.
Q I will present physically, being in Frankfurt at the COWORKSTATT. What do I need to consider?
A As a physical presenter, please send your presentation to email@example.com 24 hours before your presentation time. If this should be impossible, please notify us with an email to this address and the same lead time, and suggest how and when we will receive your presentation. As soon as your presentation is in our hands, you can fully concentrate on your presentation contents as our technicians will handle the rest (audio, video, streaming, …)
Q I am facing technical problems shortly before my virtual presentation. What can I do? Whom can I contact?
A We have created a space in the right column on the LiveEvent page to send us support request. Also a discord channel will be available during the conference.
Q Where can I find actualized information?
A The TWR 2020 website is the main information hub. This will be actualized constantly during the conference.
Q I cannot find a necessary information on the website and/or need help urgently. What can I do?
A We have several additional points of access:
o E-Mail: firstname.lastname@example.org
o Support Room (by Zoom) (will be inserted at the LiveEvent website). Here, during the conference times, our conference assistant Lisa Siegle is available live and can forward your issues to the conference team.